| Issue | Title | |
| Vol 1, No 2, Prosiding Teknik Industri (Agustus, 2015) | USULAN PERBAIKAN KUALITAS PELAYANAN PADA PT.X MENGGUNAKAN METODE KANO DAN TRIZ | Abstract PDF (Bahasa Indonesia) |
| ade rusdiana, NUGRAHA NUGRAHA, SELAMAT SELAMAT | ||
| Vol 5, No 2, Prosiding Teknik Industri (Agustus, 2019) | Usulan Perbaikan Pelayanan Jasa PT. PLN X terhadap Kepuasan Pelanggan Menggunakan Model Kano dan Metode TRIZ (Teoriya Resheniya Izobreatatelskikh Zadatch) | Abstract PDF |
| Willy Andreas, Puti Renosori, Selamat Selamat | ||
| 1 - 2 of 2 Items | ||
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