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Vol 5, No 1, Prosiding Teknik Industri (Februari, 2019) Perancangan Perbaikan Kualitas Pelayanan Jasa Transportasi Terhadap Kepuasan Pelanggan dengan Menggunakan Metode Quality Function Depoyment (Studi Kasus : Raka Trans) Abstract  PDF
Efo Saputra, Iyan Bachtiar, Selamat Selamat
 
Vol 4, No 1, Prosiding Teknik Industri (Februari, 2018) Perbaikan Kualitas Pelayanan Perpustakaan Perguruan Tinggi dengan Metode QPD (Quality Function Deployment) (Studi Kasus : Perpustakaan Pusat Universitas Islam Bandung) Abstract  PDF
Puti Renosori, Asep Nana Rukmana, Apriliyani Dwi Putri
 
Vol 4, No 1, Prosiding Teknik Industri (Februari, 2018) Perbaikan Kualitas Pelayanan Perpustakaan Perguruan Tinggi dengan Metode QPD (Quality Function Deployment) (Studi Kasus : Perpustakaan Pusat Universitas Islam Bandung) Abstract  PDF
Apriliyani Dwi Putri, Asep Nana Rukmana, Puti Renosori
 
Vol 4, No 1, Prosiding Teknik Industri (Februari, 2018) Perancangan Kualitas Layanan Jasa Pengiriman Paket Menggunakan Metode Quality Function Deployment (QFD) Abstract  PDF
Sangga Justitia, Nugraha Nugraha, Iyan Bachtiar
 
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