Corporate Culture Of “BTN SIIPS†in Increasing Employee Productivity

Ferdy Senjatiana, Ike Junita Triwardhani

Abstract


BTN Bank made the change of corporate culture into "BTN SIIPS"replacing the previous corporate culture "BTN Pola Prima". Corporate culture of BTN SIIPS has 5 basic values of the culture that is Synergy, Integrity, Innovation, Professionalism, and Strive of Excellence where the basic value of this culture become the foundation for all bitniz BTN in running the company. Changes in corporate culture are made as a company's efforts in adjusting to face the development and competition in the banking world with the aim to improve employee productivity and strengthen corporate identity. Corporate culture is a set of assumptions that are built and shared by the organization as morally adaptable to the external environment and internal integration processes. One of the ways companies boost employee productivity is to make fundamental changes in corporate culture. Employee productivity is driven by the corporate culture which is made by creating artifacts, supported values, as well as basic assumptions and communicated by the company through organizational communication both formally and non-formally. This research analyses the corporate culture of BTN SIIPS in improving employee productivity PT. Bank Tabungan Negara (Persero) Tbk. Bandung Branch Office. This research is a qualitative research using case study approach with data collection technique through an interview, literature study, observation, and documentation analysis. The sampling technique of this research is using purposive sampling technique. Key Informant in this research is Leader Most Value Person (MVP) Team and 2 persons of Most Value Person (MVP) Team of BTN Bank Bandung Branch Office. The results of this study found that the corporate culture is carrying open communication supported by the artifact company where each attribute that is worn by BTN person between subordinates and superiors equated like corporate uniform and identification. Thus every BTN person can contribute well in achievement that gives added value for the company. "BTN SIIPS" appears in Bank BTN's efforts to integrate with the company's internal as well as adapt to its external environment. The application of corporate culture is carried out in routine activities, short-term and long-term program activities to provide cultural exposure that can provide an increase in employee productivity. Bank BTN Bandung branch office prevents obstacles to the implementation of corporate culture by preparing individuals in the face of change.


Keywords


Corporate Culture, Implementation, Communication, Productivity.

References


Creswell, John W. 2010. Research Design Pendekatan Kualitatif, Kuantitatif, dan Mixed. Yogyakarta : Pustaka Pelajar

Devito, Joseph A. 2011. Komunikasi Antarmanusia. Tangerang Selatan: Karisma Publishing Group

Effendy, Onong Uchjana. 2006. Ilmu Komunikasi Teori dan Praktek. Bandung: PT. Remaja Rosda Karya

Fikom Unisba. 2016. Buku Panduan Penulisan Usulan Penelitian dan Skripsi. Bandung : Fikom Unisba

Hidayat, Dedy N. 2003. Paradigma dan Metodologi Penelitian Sosial Empirik Klasik. Jakarta: Departemen Ilmu Komunikasi FISIP Universitas Indonesia

Kriyantono, Rachmat. 2010. Tekhnik Praktis Riset Komunikasi: disertai contoh praktis riset media, public relations, advertising, komunikasi organisasi, komunikasi pemasaran. Jakarta : Kencana

Miles, Matthew dan Huberman, A. Michael. 1992. Analisis Data Kualitatif: Buku Sumber Tentang Metode-Metode Baru. Jakarta: UI Press

Moleong, Lexy. 2009. Metode Penelitian Kualitatif. Bandung : PT. Remaja Rosda Karya

Mulyana, Deddy. 2011. Ilmu Komunikasi Suatu Pengantar. Bandung: PT. Remaja Rosda Karya

Nazir, M. 1998. Metode Penelitian. Jakarta: PT. Ghalia Indonesia

Pace, R. Wayne & Don. F. Faules. 2006. Komunikasi Organisasi. Terjemahan: Deddy Mulyana. Bandung: PT. Remaja Rosdakarya

Poerwanto. 2008. Budaya Perusahaan. Yogyakarta : Penerbit Pustaka Pelajar.

Sinungan, Muchdarsyah. 2003. Produktivitas: apa dan bagaimana. Edisi ke-2. Jakarta: Bumi Aksara

Sugiyono. 2013. Memahami Penelitian Kualitatif. Bandung : CV. Alfabeta

Sutrisno, Edy. 2015. Budaya Organisasi. Jakarta : Kencana

Yin, R.K. 2009. Studi Kasus: Desain & Metode. Jakarta : PT. Raja Grafindo Persada

Sumber Lain:

Primadhana, Vidi. 2012. “Pengaruh Budaya Organisasi Terhadap Produktivitas Kerja Karyawan Pada PT. Otsuka Indonesiaâ€. Skripsi. Jakarta: Program Sarjana Universitas Indonesia.

Stephani, Lilian. 2004. “Strategi Komunikasi Korporat dalam Upaya Sosialisasi Budaya Perusahaanâ€. Skripsi. Bandung: Universitas Islam Bandung.

Surayitno, Sugiati. 2015. “Pengaruh Budaya Kerja PT. Bank Tabungan Negara (Persero) Tbk. Terhadap Kinerja Karyawanâ€. Skripsi. Yogyakarta: Universitas Islam Negeri Sunan Kalijaga Yogyakarta.

Yuliana, Riska. 2010. “Pengaruh Budaya Perusahaan Terhadap Kinerja Karyawan Pada CV. Rabbani Divisi Bagian Outlet Bandungâ€. Skripsi. Bandung: Program Sarjana Universitas Islam Bandung.

www.btn.co.id tanggal akses 26 Februari, pk 18.40 WIB




DOI: http://dx.doi.org/10.29313/.v0i0.6645

Flag Counter   Â