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Vol 6, No 1, Prosiding Manajemen (Februari, 2020) Analisis Kualitas Layanan Restoran dengan Menggunakan Metode Service Quality dan Diagram Kano untuk Meningkatkan Kepuasan Penumpang Kereta Api DAOP 2 Bandung Abstract  PDF
Raden Harioprabowo Akbar Wicaksono, Muhardi Muhardi
 
Vol 6, No 1, Prosiding Manajemen (Februari, 2020) Analisis Kualitas Pelayanan Menggunakan Metode Service Quality dan Diagram Kano untuk Meningkatkan Kepuasan Nasabah di Bank Jabar Banten Syariah Cabang Bandung Abstract  PDF
Alvin Cakra Pratista, Tasya Asprianti
 
Vol 5, No 2, Prosiding Manajemen (Agustus, 2019) Analisis Kualitas Layanan Pendidikan dengan Menggunakan Metode Service Quality dan Diagram Kano untuk Meningkatkan Kepuasan Siswa Abstract  PDF
Hamzah Hamzah, Tasya Aspiranti
 
Vol 6, No 1, Prosiding Manajemen (Februari, 2020) Analisis Kualitas Pelayanan Menggunakan Metode Service Quality dan Diagram Kano untuk Meningkatkan Kepuasan Nasabah di Bank Jabar Banten Syariah Cabang Bandung Abstract  PDF
Alvin Cakra Pratista, Tasya Asprianti
 
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