Studi Kontribusi Stres Kerja terhadap Agresivitas Anggota Satpol PP Kota X
Abstract
Abstract. Aggressive behavior carried out to harm, harm and hurt others (Buss & Perry, 1992). The aggression that occurs is caused by the stress they feel at work, the inability of Satpol PP members to solve their work problems makes them stressful and has an impact on aggressive behavior. This study aims to see the magnitude of the influence of work stress on aggressive behavior of Satpol PP members at work. This study uses a quantitative approach with multiple regression analysis techniques. The sample used is all members of the Satpol PP Public Order Section 102 people. The results of this study indicate that work stress has a significant effect of 47.1% (R = 0.686, R2 = 0.471). All aspects of work stress have a different and significant effect, aspects of Organizational Constraints (0.001 <0.05) with stress contribution β = 0.344 to aggressiveness, Workload aspects (0.005 <0.05) with stress contribution β = 0.282 to aggressiveness, and The last aspect of Interpersonal Conflict (0.011 <0.05) with the contribution of work stress β = 0.211 to aggressiveness.
Keywords: work stress, aggressiveness, Satpol PP.
Abstrak. Agresivitas merupakan suatu perilaku yang dilakukan untuk mengancam, membahayakan dan menyakiti orang lain (Buss & Perry, 1992). Agresi yang terjadi disebabkan oleh stres yang dirasakan saat bekerja, ketidakmampuan anggota Satpol PP untuk mengatasi tuntutan pekerjaanya membuat mereka menjadi stres dan berdampak pada munculnya perilaku agresivitas. Penelitian ini bertujuan untuk mengetahui besar pengaruh stres kerja terhadap perilaku agresivitas anggota Satpol PP ketika bekerja. Penelitian ini menggunakan pendekatan kuantitatif dengan teknik analisis regresi berganda. Sampel yang digunakan adalah seluruh anggota Satpol PP divisi ketertiban umum berjumlah 102 orang. Hasil penelitian ini menunjukkan bahwa stres kerja memberikan pengaruh yang cukup besar dan signifikan sebesar 47.1% (R= .686 , R2 =0.471). Seluruh aspek stres kerja memberikan pengaruh yang berbeda-beda dan signifikan, aspek Organizational Constraint (0.001<0.05) dengan kontribusi stres kerja sebesar β=0.344 terhadap agresivitas , aspek Workload (0.005<0.05) dengan kontribusi stres kerja sebesar β=0.282 terhadap agresivitas, dan terakhir aspek Interpersonal Conflict (0.011<0.05) dengan kontribusi stres kerja sebesar β=0.211 terhadap agresivitas.
Kata Kunci: Stres Kerja,Agresivitas,Satpol PP.
Keywords
References
Anderson, C. a., & Carnagey, N. L. (2004). Violent evil and the general agression model. New York: Guilford Publications.
André, R. (1995). Diversity stress as morality stress. Journal of Business Ethics. https://doi.org/10.1007/BF00872089
Baron, R. A., & Bell, P. A. (1975). Aggression and heat: Mediating effects of prior provocation and exposure to an aggressive model. Journal of Personality and Social Psychology. https://doi.org/10.1037/h0076647
BEEHR, T. A., & NEWMAN, J. E. (1978). JOB STRESS, EMPLOYEE HEALTH, AND ORGANIZATIONAL EFFECTIVENESS: A FACET ANALYSIS, MODEL, AND LITERATURE REVIEW. Personnel Psychology. https://doi.org/10.1111/j.1744-6570.1978.tb02118.x
BERKOWITZ, L. (2004). On the nature and operation of impulsive affective aggression. Revue Internationale de Psychologie Sociale.
Brehm, S. S., Kassin, S. & Fein, S. (2005). Brehm.Methods.PDF. In Social Psychology.
Bruk-Lee, V., & Spector, P. E. (2006). The social stressors-counterproductive work behaviors link: Are conflicts with supervisors and coworkers the same? Journal of Occupational Health Psychology. https://doi.org/10.1037/1076-8998.11.2.145
Buss, A. H., & Perry, M. (1992). The Aggression Questionnaire. Journal of Personality and Social Psychology. https://doi.org/10.1037/0022-3514.63.3.452
Candidate, M., & Ahmed, M. (2014). Relationship between Work Stress and Aggression among Employees of The Resource Group ( TRG ) Department of Applied Psychology Kinnaird College for Women , Lahore Department of Applied Psychology. 7881(August), 1–10.
Dancey, C., & Reidy, J. (2011). Statistics without maths for psychology. In Book.
Dessler, G. (2015). Manajemen Sumber Daya Manusia. In Jakarta: Salemba Empat.
Desthiani, U. (2019). PERAN KOMUNIKASI SATUAN POLISI PAMONG PRAJA (SATPOL PP) DALAM MEMBERIKAN PEMBINAAN KEPADA PEDAGANG KAKI LIMA (PKL). Jurnal Sekretari Universitas Pamulang. https://doi.org/10.32493/skr.v6i2.3304
Ghozali, I. (2016). Aplikasi Analisis Multivariate dengan Program IBM SPSS 23.
Griffin, M. A., & Clarke, S. (2010). Stress and well-being at work. In APA handbook of industrial and organizational psychology, Vol 3: Maintaining, expanding, and contracting the organization. https://doi.org/10.1037/12171-010
Husmiati, H. (2018). STRES KERJA DARI PERSPEKTIF TEORI SISTEM-EKOLOGI. Sosio Informa. https://doi.org/10.33007/inf.v4i3.1591
Ivancevich, J. M., & Matteson, M. T. (2014). Organizational level stress management interventions: A review and recommendations. In Job Stress: From Theory to Suggestion.
Jacobs, H., Worchel, S., Cooper, J., & Goethals, G. R. (1989). Understanding Social Psychology. Teaching Sociology. https://doi.org/10.2307/1317953
Krahé, B. (2013). The social psychology of aggression, second edition. In The Social Psychology of Aggression, Second edition. https://doi.org/10.4324/9780203082171
Lumban Gaol, N. T. (2016). Teori Stres: Stimulus, Respons, dan Transaksional. Buletin Psikologi. https://doi.org/10.22146/bpsi.11224
Marchella, V. (2014). Stres Kerja Ditinjau Dari Shift Kerja Pada Karyawan. JIPT ISSN: 2301-8267. https://doi.org/10.1007/s13398-014-0173-7.2
Nurdiawati, E., & Atiatunnisa, N. (2018). Hubungan Stres Kerja Fisiologis, Stres Kerja Psikologis dan Stres Kerja Perilaku Dengan Kinerja Karyawan. Faletehan Health Journal. https://doi.org/10.33746/fhj.v5i3.24
Putra, A. P., Rini, R. A. P., & Saragih, S. (2019). Hubungan antara Self Control dan Stres Kerja dengan Agresivitas Polisi. Psikologia : Jurnal Psikologi. https://doi.org/10.21070/psikologia.v2i2.1512
Rena, S. (2019). MEKANISME RESPON STRES: KONSEPTUALISASI INTEGRASI ISLAM DAN BARAT. Psikis : Jurnal Psikologi Islami. https://doi.org/10.19109/psikis.v5i1.3116
Rukmana, M. G. (2019). Peran Satuan Polisi Pamong Praja Dalam Penertiban Pedagang Kaki Lima Di Kota Semarang. Jurnal Konstituen. https://doi.org/10.33701/jk.v1i2.536
Saputra, R. B. (2014). PROFIL PEDAGANG KAKI LIMA (PKL) YANG BERJUALAN DI BADAN JALAN (STUDI DI JALAN TERATAI DAN JALAN SEROJA KECAMATAN SENAPELAN). JoM FISIP. https://doi.org/10.1017/CBO9781107415324.004
Siswanti, Y. (2006). Analisis Pengaruh Stres Kerja dalam Memediasi Hubungan Antara Politik Organisasional dengan Perilaku Agresif (Studi Kasus pada RS PKU Muhammadiyah dan DKT Di Yogyakarta). Jurnal Siasat Bisnis. https://doi.org/10.20885/jsb.vol11.iss2.art5
Spector, P. E., & Jex, S. M. (1998). Development of four self-report measures of job stressors and strain: Interpersonal Conflict at Work Scale, Organizational Constraints Scale, Quantitative Workload Inventory, and Physical Symptoms Inventory. Journal of Occupational Health Psychology. https://doi.org/10.1037/1076-8998.3.4.356
Subqi, I. (2019). Perilaku Agresif Remaja dalam Tinjauan Pola Asuh Keagamaan Orang Tua di Desa Baleadi Pati. IJIP : Indonesian Journal of Islamic Psychology. https://doi.org/10.18326/ijip.v1i2.186-214
Sugiyono, P. D. metode penelitian kuantitatif, kualitatif,dan R&D. , Alfabeta, cv. (2016).
Susantyo, B. (2011). MEMAHAMI PERILAKU AGRESIF : Sebuah Tinjauan Konseptual. Informasi.
Wahyudi, K. Y., & Hadi, C. (2008). HUBUNGAN ANTARA WORK-FAMILY CONFLICT DENGAN STRES KERJA. Jurnal Psikologi Industri Dan Organisasi.
Watson, D., Clark, L. A., & Tellegen, A. (1988). Development and validation of brief measures of positive and negative affect: The PANAS scales. Journal of Personality and Social Psychology. https://doi.org/10.1037//0022-3514.54.6.1063
Widjajanti, R. (2012). Karakteristik Aktivitas Pedagang Kaki Lima di Ruang Kota (Studi Kasus: Kawasan Pendidikan Tembalang, Kota Semarang). JURNAL PEMBANGUNAN WILAYAH & KOTA. https://doi.org/10.14710/pwk.v8i4.6498
Utami, D. (2018). Hubungan antara stres kerja dan agresivitas pada anggota satuan polisi pamong praja (Satpol PP) Kabupaten X.
DOI: http://dx.doi.org/10.29313/.v6i2.22474
