Pengaruh Employee Engagement terhadap Organizational Citizenship Behavior serta dampaknya terhadap Turnover Intention pada karyawan PT. PLN Pusharlis (Persero)

Dhiya Qatrunnada Thufailah, Dudung Abdurrahman

Abstract


Abstract—This study aims to determine: (1) The effect of employee engagement on employee turnover intention at PT. PLN Pusharlis (Persero), (2) The influence of employee engagement on organizational citizenship behavior of employees of PT. PLN Pusharlis (Persero), (3) The influence of organizational citizenship behavior on the turnover intention of employees of PT. PLN Pusharlis (Persero), and (4) The influence of employee engagement on turnover intention which is influenced by organizational citizenship behavior among employees of PT. PLN Pusharlis (Persero).Employee engagement and organization are positively related to job satisfaction, organizational commitment, and OCB where research shows a negative relationship between employee engagement and turnover intention.

This research is a research with a quantitative approach. The number of samples in this study were 72 respondents with purposive sampling. The method of analysis in this study uses the Structural Equation Model (SEM) with the SmartPLS version 3.2 analysis tool.

The results showed that: (1) Employee engagement has a negative effect on turnover intention, (2) Employee engagement has a positive effect on organizational citizenship behavior, (3) Organizational citizenship behavior has a negative effect on turnover intention, and (4) Employee engagement has a negative effect on turnover. intention which is influenced by organizational citizenship behavior.

Keywords—Employee Engagement, OCB, and Turnover Intention.

Abstrak—Penelitian ini bertujuan untuk mengetahui: (1) Pengaruh employee engagementterhadap turnover intentionkaryawan PT. PLN Pusharlis (Persero), (2) Pengaruh employee engagementterhadap organizational citizenship behavior karyawan PT. PLN Pusharlis (Persero), (3) Pengaruh organizational citizenship behavior terhadap turnover intentionkaryawan PT. PLN Pusharlis (Persero), dan (4) Pengaruh employee engagementterhadap turnover intentionyang dipengaruhi oleh organizational citizenship behaviorpada karyawan PT. PLN Pusharlis (Persero).Employee engagement dan organisasi secara positif terkait dengan kepuasan kerja, komitmen organisasi, dan OCByang mana penelitian menunjukkan adanya hubungan negatif antara employee engagementdan turnover intention.

Penelitian ini merupakan penelitian dengan pendekatan kuantitatif. Jumlah sampel pada penelitian ini adalah 72 responden dengan teknik pengambilan sampel menggunakan purposive sampling.Metode analisis dalam penelitian ini menggunakan Structural Equation Model (SEM)dengan alat analisis SmartPLS versi 3.2.

Hasil penelitian menunjukkan bahwa: (1) Employee engagementberpengaruh negatif terhadap turnover intention,(2) Employee engagementberpengaruh positif terhadap organizational citizenship behavior,(3) Organizational citizenship behavior berpengaruh negatif terhadap turnover intention, dan (4) Employee engagementberpengaruh negatif terhadap turnover intentionyang dipengaruhi oleh organizational citizenship behavior.

Kata Kunci—Self-Efficacy, Stres Kerja dan Dukungan Sosial.

Keywords


Self-Efficacy, Stres Kerja dan Dukungan Sosial.

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DOI: http://dx.doi.org/10.29313/.v6i2.24366

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