Pengaruh Kepuasan Kerja terhadap Organizational Citizenship Behavior pada Karyawan PT. Shafira Laras Persada Bandung

Abstract

Abstract. This research aims to determine how the level of job satisfaction, examine how the level of organizational citizienship behavior, and analyze how the effect of job satisfaction on organizational citizenship behavior. This is research was conducted at PT. Shafira Laras Persada Bandung. The research method used is descriptive and verification research and by processing data using Spss 20.0 for windows. The sampling technique uses the proportional sample with respondents 63 employess at PT Shafira Laras Persada Bandung. The independent variable in this research is Job Satisfaction (X) and dependent variable is Organizational Citizenship Behavior (Y). Data collection is done by library research and field research.Results of research concluded that: 1) The level of job satisfaction PT. Shafira Laras Persada Bandung with an average value of 62,02% included in the high category. 2) The level of organizational citizenship behavior employess PT. Shafira Laras Persada Bandung with an average value of 60,5% included in the high category. 3) The results of t test, t count=7,946> t table=1,999 with a probability of 0,000<0,05 then Ho rejected, it can be concluded that job satisfaction has partially have a positive and significant effect on organizational citizenship behavior.

Keyword: Job Satisfaction, Organizational Citizenship Behavior.

 

Abstrak. Penelitian skripsi ini bertujuan untuk mengetahui bagaimana tingkat Kepuasan Kerja, mengkaji bagaimana tingkat Organizational Citizenship Behavior dan menganalisis bagaimana pengaruh Kepuasan Kerja terhadap Organizational Citizenship Behavior karyawan. Penelitian ini dilaksanakan di PT. Shafira Laras Persada Bandung. Metode yang digunakan berupa analisis deskriptif dan verifikatif yang pengolahan datanya menggunakan bantuan program Spss 20.0 untuk windows. Teknik penarikan sampel menggunakan proporsional sampling. Dengan responden sebanyak 63 karyawan di PT. Shafira Laras Persada Bandung. Variable bebas dalam penelitian ini adalah Kepuasan Kerja (X) sedangkan untuk variabel terikat adalah Organizational Citizenship Behavior (Y). Pengumpulan data dilakukan dengan penelitian kepustakaan dan penelitian lapangan. Hasil penelitian ini menyimpulkan bahwa: 1) tingkat Kepuasan Kerja karyawan PT. Shafira Laras Persada Bandung dengan nilai rata-rata sebesar 62,02% termasuk kedalam kategori tinggi. 2) tingkat Organizational Citizenship Behavior karyawan PT. Shafira Laras Persada Bandung dengan nilai rata-rata sebesar 60,5% termasuk dalam kategori tinggi. 3) hasil uji t, t hitung+7,946>t table=1,999 dengan probabilitas 0,000>0,05 maka Ho ditolak sehingga dapat disimpulkan Kepuasan Kerja secara parsial berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior.

Kata Kunci: Kepuasan Kerja, Organizational Citizenship Behavior.