| Issue | Title | |
| Vol 4, No 2, Prosiding Teknik Industri (Agustus, 2018) | Usulan Perbaikan Kualitas Jasa Kesehatan Klinik Medika Antapani dengan Menggunakan Model Kano dan Service Quality (SERVQUAL) | Abstract PDF |
| Muhamad Widy Permana, Yan Orgianus, Djamaludin Djamaludin | ||
| Vol 6, No 1, Prosiding Teknik Industri (Februari, 2020) | Perancangan Kualitas Pelayanan Jasa Menggunakan Model Kano dan Service Quality (ServQual) pada Balai Besar Logam dan Mesin | Abstract PDF |
| Agung Tri Laksono, Yan Orgianus, Asep Nana Rukmana | ||
| 1 - 2 of 2 Items | ||
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