Issue Title
Teknik Industri S-1 (Gel 2 Th Akad 2016-2017) Perencanaan Strategi Manajemen Hubungan Pelanggan Untuk Meningkatkan Kepuasan dan Loyalitas Pelanggan dengan Menggunakan Metode Importance Performance Analysis pada CV. Nepsindo Abstract  PDF (Bahasa Indonesia)
Mohamad Aulia Andani, Nugraha Nugraha, Agus Nana Supena
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